1. Agreement to Terms

By accessing or using KolaGold's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

KolaGold provides game credit top-up services for various mobile games including but not limited to PUBG Mobile, Free Fire, Mobile Legends, Call of Duty Mobile, and Razer Gold. We operate a game top-up service and facilitate the delivery of game credits to your accounts.

3. Account Information

When placing an order, you must:

Provide accurate and complete Player ID/account information
Ensure you have the right to use the game account
Double-check all information before confirming payment

Important: We are not responsible for credits sent to incorrect accounts due to wrong information provided by the customer.

4. Pricing and Payment

All prices are displayed in Nigerian Naira (₦) unless otherwise stated
Prices may change without prior notice
Payment must be completed before order processing
We accept Paystack, bank transfer, and other supported payment methods
Currency conversion rates are determined at the time of transaction

5. Delivery

Most orders are delivered within 60 seconds to 5 minutes
Delivery times may vary during peak hours or system maintenance
You will receive confirmation once your order is processed
If delivery takes longer than expected, please contact our support team

6. Refund Policy

Due to the digital nature of our products:

No refunds will be issued for successfully delivered orders
No refunds for orders sent to incorrect accounts due to customer error
Refunds may be considered if we fail to deliver due to our fault
Refund requests must be made within 24 hours of purchase

For refund inquiries, please contact our support team with your order details.

7. Prohibited Uses

You agree not to:

Use our services for any illegal purposes
Attempt to defraud or exploit our services
Use stolen payment methods
Resell credits purchased from us without authorization
Attempt to reverse-engineer or hack our systems

8. Limitation of Liability

KolaGold shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for the specific transaction in question.

9. Third-Party Services

Our services integrate with third-party game publishers and payment processors. We are not responsible for the terms, policies, or actions of these third parties. Your use of their services is subject to their respective terms and conditions.

10. Intellectual Property

All content on kolagold.com, including logos, text, graphics, and software, is the property of KolaGold or its licensors. Game names, logos, and trademarks belong to their respective owners.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any disputes shall be resolved in the courts of Lagos, Nigeria.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

📧 Email: support@kolagold.com
💬 WhatsApp: +852 9388 9242